Welcome to Hudoo Privacy Policy!

1. Please read carefully!

 

Hudoo cares deeply about the privacy of its customers and visitors. To that end, this Privacy Policy (“Privacy Policy”) describes how Hudoo (“Hudoo”, “we”, “our”, or “us”), collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Hudoo customer, including unregistered visitors, registered customers (collectively, “customers”, “you”, or “your”), and to all hudoo services, including our websites (including and any of its subdomains, the “Website”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Prior to make purchase, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us at hudooservice@gmail.com .

​

2. What Personal Information do we collect

​

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your shopping related services, and from other sources. Here are the types of Personal Information we collect about you:

1. Information you provide us. When you register for our accounts, purchase and/or when you contact us directly by any communication channel (e.g., Hudoo’s support tickets, emails), you may provide us Personal Information, such as name, email address, phone number, payment ,information you include in your communications with us and with other users on our website.

2. Information we collect when you put an order. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

 

​

3 Why do We collect such Personal information

 

We use your Personal Information for the following purposes:

• To provide shipping service for customer order;

• To provide our customers with ongoing customer assistance and technical support;

• To be able to contact our Users with general or personalized service-related notices and promotional messages;

• To help us to update, expand and analyze our records to identify new customers;

• To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

• To analyze our performance and marketing activities;

• To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

• To provide you with professional assistance , only upon your request;

• To enhance our data security and fraud prevention capabilities; and

• To comply with any applicable laws and regulations.​

 

We use your Personal Information for the purposes where:

• Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with our customer assistance and technical support);

• Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; 

• Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness of Hudoo by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

 

4 How we share your Personal Information

 

We may disclose your information in order to comply with any legal obligation or in order to enforce or apply our Terms and Conditions or to protect the rights, property or security of others. If you have ordered product from us, this includes exchanging information with shipstation as the service provider who runs our Website , Wix Payment/Paypal in order to process your payment, UPS to deliver your goods..

 

When we send marketing emails, we will share your email address, date of birth, country of residence, and name with Mailchimp, whose software allows us to tailor our marketing to you.

 

We will only provide these companies with the information they need to carry out their services and they will not be permitted to use the information for other purposes.  They will only be allowed to use your information in the way in which we instruct them and as permitted by the General Data Protection Regulation and other relevant legislation.

 

5 How We storing your credit and debit card details( If applicable)

​

If you have selected to store your credit or debit card details with www.hudoo.us, those details will appear automatically on the Payments page when you login and proceed to purchase a Product with us. To ensure the security of your credit and debit card details we:

• will ask for your credit or debit card number on the Payments page: only the last four digits of your credit or debit card number, the expiry date of that credit or debit card, the name (as it appears on the credit or debit card) and card type will be visible to you on the Payments page. Of course, we use all of your credit or debit card information to process your order but we do not display this information on the Payments page in order to ensure that no-one can see it.

• require a CV2 (card security) number: we will ask you to enter your CV2 number even when using the stored card function.

If you would like to revise the credit and debit card details you have provided to us, please email us at hudooservice@gmail.com.

 

6 Use of cookies and other third-party technologies

 

Hudoo use cookies and other similar technologies (“Cookies”) in order for us to provide our Service and ensure that it performs properly, to analyze our performance and marketing activities, and to personalize your experience.

 

• We use these cookies and other similar technologies for a number of purposes, including:

 

• Keeping you signed in

 

• Keeping your preferences

 

• To provide you with the service you chose to receive from us

 

• Understanding how you use our website

 

• To monitor and analyze the performance, operation, and effectiveness in order to improve the Hudoo platform

 

• For security needs and fraud-protection purposes and in order to identify and prevent  cyber-attacks

 

​​

Please note that we do not change our practices in response to a “Do Not Track” signal in the HTTP header from a browser or mobile application, however, most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser.

 

7 Your rights in relation to your Personal Information

​

Hudoo agrees that it is imperative that you have control over your Personal Information. Pursuant to privacy regulations worldwide, Hudoo is taking steps to enable you to request access to, receive a copy of, update, amend, delete, or limit the use of your Personal Information.

​​​

Please note that permanently deleting your Hudoo account erases all of your Personal Information from Wix's databases. After completing this process, you can no longer use any of your Hudoo Services, your account and all its data will be removed permanently, and Hudoo will not be able to restore your account or retrieve your data in the future. If you contact our support channels in the future, the system will not recognize your account and support agents will not be able to locate the deleted account.

 

 

8.  Additional Information for California residents

 

If you are a California resident using the Services, the California Consumer Privacy Act (“CCPA”) may provide you the right to request access to and deletion of your Personal Information.

​

In order to exercise the right to request access to and deletion of your Personal  Information, please see the information on the section 9, above. We do not discriminate based on the exercise of any privacy rights that you might have under this Section.

​

Hudoo does not sell user Personal Information to third parties for the intents and purposes of the CCPA.  

​

Users of the Services who are California residents and under 18 years of age may request and obtain removal of content they posted by emailing us at hudooservice@gmail.com, All requests must be labeled “California Removal Request” on the email subject line. All requests must provide a description of the content you want removed and information reasonably sufficient to permit us to locate that content. We do not accept California Removal Requests via postal mail, telephone, or facsimile. We are not responsible for notices that are not labeled or sent properly, and we may not be able to respond if you do not provide adequate information. Please note that your request does not ensure complete or comprehensive removal of the material. For example, materials that you have posted may be republished or reposted by another user or third party.

​

9 Questions and Complaints

 

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.

​

Our Data Protection Officer team will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. We take every privacy complaint seriously and will make all reasonable efforts to resolve your complaint promptly and in accordance with applicable law.  

​

You can file a complaint with your local supervisory authority for data protection at any time, however we recommend that you contact us first so we can try to resolve it.

​

10 Updates to this Privacy Policy

​

We may update this Privacy Policy from time to time. Any changes we make to this Privacy Policy will be posted on our Website.  If select to follow such changes, you will be deemed to have read and agreed them.

 

11 Contacting us

If you have any questions about this Privacy Policy please contact us by Hudooservice@gmail.com,. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.

​

​